PRIVACY POLICY

1. Introduction

2000s ("we", "us", "our") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you visit our website, place an order, or otherwise interact with our services.

2. Information We Collect

2.1 Information You Provide

• Identity Data: First name, last name
• Contact Data: Email address, phone number, delivery address, billing address
• Financial Data: Payment card details (processed securely via our payment provider — we do not store full card numbers)
• Transaction Data: Details of products purchased, order history, returns
• Communication Data: Any correspondence you send to us, including feedback and reviews

2.2 Information Collected Automatically

• Device Data: IP address, browser type and version, operating system, device type, screen resolution
• Usage Data: Pages visited, time spent on pages, click patterns, referral URLs, date and time of visits
• Location Data: Approximate geographic location derived from your IP address

3. How We Use Your Information

We use your personal information to:

• Process and fulfil your orders
• Send order confirmations, shipping updates, and delivery notifications
• Respond to your enquiries and provide customer support
• Send marketing communications where you have opted in
• Improve our website, products, and services
• Detect and prevent fraud
• Comply with our legal obligations

4. Sharing Your Information

We do not sell your personal data. We may share it with:

• Payment processors to complete transactions
• Delivery partners to fulfil orders
• Email service providers for transactional and marketing emails
• Analytics providers to improve our service
• Legal authorities where required by law

5. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes it was collected for, including legal, accounting, or reporting requirements. Typically, customer order data is retained for 7 years. Marketing data is retained until you unsubscribe or request deletion.

6. Your Rights

You have the right to: access your personal data; correct inaccurate data; request deletion of your data; object to or restrict processing; and data portability. To exercise any of these rights, contact us at twothousand.team@gmail.com.

7. Cookies

We use cookies to improve your browsing experience and analyse site traffic. For full details, see our Cookie Policy.

8. Instagram API and Social Data

We use the Meta (Instagram) Graph API to monitor our own Instagram account — @twothousands._ — for business analytics purposes. This includes reading public metrics such as post likes, comments, reach, and follower counts on content we publish.

We do not collect, store, or process personal data from Instagram users via the API beyond what is publicly visible on our own posts. Comment text and usernames visible on our own content may be reviewed internally to improve community management. This data is not shared with third parties and is not used for advertising or profiling.

This application uses Meta's Instagram Graph API in accordance with Meta's Platform Terms.

9. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. All payment data is encrypted in transit using TLS.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of significant changes by posting a notice on our website. Continued use of our site after changes constitutes acceptance.

11. Contact

For privacy-related questions or to exercise your rights, contact us at: twothousand.team@gmail.com